Before You Ride
- Age & ID: Riders must be 18+ with valid government-issued ID. Riders under 18 are welcome when accompanied by a parent or guardian.
- Waiver required: Every rider must sign a liability waiver before heading out — no exceptions. Sign your waiver here.
- Helmets: Mandatory for all riders, all the time.
Rider Responsibilities
Once you roll out, you're responsible for riding safely, following traffic laws, and taking good care of the bike. A few key rules:
- Lock it up. Always lock your bike when it's unattended.
- Leave the battery alone. Don't open the battery housing, attempt repairs, or charge with a non-approved charger.
- Battery dies mid-ride? No problem — just bring the bike back manually. A $100 rescue fee applies if we need to come get it.
- Damage & theft: You're responsible for any damage beyond normal wear and tear, as well as theft or loss of the bike during your rental.
Returns & Late Fees
Bikes must be back before closing time. Running late? Rentals returned after closing are subject to an additional full-day charge plus a $100 late fee.
Weather Policy
Rain or shine, the ride goes on! We don't offer weather-related refunds unless our staff determines conditions are unsafe.
Cancellations
- 24+ hours' notice: full refund
- Less than 24 hours' notice: 50% refund
- No-shows: no refund
Ready to Ride?
Grab a bike, sign your waiver, and go explore Salmon Arm the easy way. Book
your e-bike rental today.